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What does NW ERP Ltd do?

We help small and mid-sized businesses across the UK improve their operations through consulting, implementation, systems integration, eCommerce development, and technology strategy. We make your systems work better together so you can focus on growing your business.

Who are your typical clients?

We work with manufacturing firms, engineering and fabrication companies, retailers, distributors, and product-based businesses, anyone who needs better operational control, automation, and visibility across their business.

How is NW ERP different from other consultants?

We’re vendor-neutral, founder-led, and focused on what actually works for your business. With over 15 years of hands-on experience, we recommend solutions based on fit, not commission. Every project is personally managed by Nathan from start to finish no juniors, no handoffs.

Where is NW ERP based?

We’re based in Sheffield, South Yorkshire, and support clients across the whole of the UK through remote and on-site delivery. We also work with businesses in Europe and North America.

What is an ERP system?

An ERP (Enterprise Resource Planning) system is software that connects all the key parts of your business in one place: finance, inventory, sales, purchasing, manufacturing, and more. Instead of juggling spreadsheets, disconnected tools, and manual processes, an ERP gives you a single source of truth where data flows automatically between departments. When a customer places an order, your ERP updates inventory, triggers purchasing if stock is low, schedules production if needed, creates invoices, and feeds data into your accounts, all without manual entry. This means fewer errors, better visibility, and more time to focus on growing your business rather than chasing information.

How do I know which ERP system is right for my business?

The right ERP depends on your processes, complexity, budget, number of users, integrations, and growth plans. We use a structured evaluation process to help you make an objective, informed decision, with no sales pressure, just honest advice.

Should we move our systems to the cloud?

Cloud migration offers scalability, lower upfront costs, simpler IT operations, and stronger business continuity. Whether it’s right for you depends on your security requirements, integration needs, budget, and long-term plans. We’ll help you weigh up the options.

What’s the difference between implementing an ERP and upgrading our current system?

An upgrade moves you to a newer version of your existing system. An ERP implementation is a complete transition to a different platform, involving data migration, process redesign, and training. It’s more complex but offers greater long-term flexibility and scalability.

How long does an ERP implementation take?

Typically 2–6 months for most projects, though complex, multi-entity organisations may take up to 12 months. Duration depends on scope, data migration, integrations, and how much time your team can dedicate.

What happens if we don’t migrate all our historical data?

Many businesses keep old data in their previous system for audit and reference, archiving it separately rather than migrating everything. We help you decide what’s critical for daily operations versus what can be stored offline. This reduces complexity, improves performance, and keeps costs down.

What is system integration?

System integration connects your business applications so data flows automatically between them. This removes duplicate entry, reduces errors, and gives your team real-time visibility of operations.

How does eCommerce integration with ERP work?

eCommerce integrations sync orders, customers, inventory, fulfilment, and payments with your ERP. This reduces manual admin, improves accuracy, and creates a smoother customer experience.

What integration technologies do you recommend?

For straightforward automation, tools like Zapier and Make work well. For complex workflows and higher data volumes, we recommend API-based solutions or iPaaS platforms like Celigo or Workato.

Can an ERP integrate with our existing software and tools?

Yes. Most modern ERP systems can integrate with your existing tools through APIs, middleware, or iPaaS platforms. We assess your current tech stack and design integrations that connect your ERP with accounting software, CRM, inventory management, eCommerce platforms, and other business tools.

What if we need to customise the ERP to match our processes?

We typically recommend adapting your processes to use the ERP’s standard functionality first, many systems are built on best practices that can improve your efficiency. If customisation is necessary, we assess the cost-benefit and build it into the project scope. Over-customisation can create technical debt and make future upgrades harder.

Do you offer training and onboarding?

Yes. We provide tailored training sessions, user onboarding programmes, documentation, video walkthroughs, and post-launch support to ensure your team is confident and productive with the new system.

How do you handle resistance to change from our staff?

Change management is critical. We communicate the benefits early, involve key staff in the design process, provide comprehensive training, and offer post-launch support to address concerns. Engaged employees are more likely to adopt the system and make it successful.

Do you offer ongoing support once the system is live?

Yes. We offer flexible support plans covering issue resolution, continuous improvement, automation, additional integrations, and system expansion as your business evolves. Post-go-live, we provide intensive support in the first few weeks, then flexible options including retainer-based models for predictable, ongoing support.

How much does ERP consulting cost?

Pricing depends on project size, number of users, integrations, and level of support required. Typical projects range from £1000 to £50,000. We offer fixed-scope packages, day-rate consulting, and ongoing monthly support options.

How do projects typically start?

Most projects begin with a discovery call followed by a structured requirements workshop. This helps us understand your processes, challenges, and goals so we can recommend the right approach, no obligation, no pressure.

How do I get started with NW ERP?

Book a discovery call through our website. We’ll discuss your current system, understand your challenges, and outline the best route forward for your project.

What’s included in your web design services?

Discovery, user experience planning, interface design, full development, ERP and eCommerce integrations, testing, launch support, analytics configuration, and ongoing optimisation.

Do you offer custom development?

Yes. We develop custom modules, integrations, automations, and enhancements where out-of-the-box functionality doesn’t meet your business requirements.

Do you provide technology due diligence for acquisitions?

Yes. We provide full technology due diligence including system audits, integration assessments, technical debt reviews, scalability analysis, and identification of risks and opportunities.

What industries do you specialise in?

Manufacturing, promotional products, print, retail, flooring, distribution, food and beverage, engineering, and field service businesses.

How will we know if the ERP implementation is successful?

We define success metrics upfront. Typically on-time and on-budget delivery, user adoption rates, system accuracy, process efficiency improvements, and reduced manual workarounds. We track these throughout the project and continue monitoring post-launch to ensure the ERP delivers the expected ROI.

How long should we expect to see ROI from an ERP investment?

Some businesses see immediate benefits from reduced manual processes and improved data accuracy within 3–6 months. Others experience longer returns as they optimise workflows and leverage advanced features. We help you identify quick wins early and develop a roadmap for capturing deeper, longer-term value.

Have questions about optimising your business with ERP, SaaS, Ecommerce or automation? Looking for ways to cut costs, improve efficiency, or enhance customer service.

We’re here to help!

Contact us today to discuss your needs and discover how we can help your business thrive.

No Obligation – Just a friendly chat to explore possibilities.






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