Privacy Policy

NW ERP Limited is committed to protecting your privacy and ensuring that your personal data is handled responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy outlines how we collect, use, and store personal data through our website and services, and your rights in relation to that information.

1. Who We Are

NW ERP Limited is a company registered in the United Kingdom, based in Sheffield. We provide ERP consultancy and related professional services.

Website: https://nwerp.co.uk

2. What Information We Collect

We may collect and process the following personal information:

• Full name
• Company name (if applicable)
• Email address
• Telephone number
• Any other information you provide when contacting us

This data is typically collected via:

• Website contact forms
• Live chat
• Direct emails or calls
• Service requests and consultations

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries or service requests
• To provide and manage our services
• To send service-related updates
• To send you relevant marketing communications about our services, if you have contacted us via forms or live chat

You may receive occasional emails or calls about ERP consultancy or related services that we reasonably believe may be of interest to you based on your enquiry.

4. Marketing Preferences and Your Rights

You have full control over your marketing preferences:

• You may opt out of marketing at any time by clicking the unsubscribe link in our emails or by contacting us directly.
• If you do not wish to receive marketing communications, or if you want us to delete your personal data entirely, please contact us at nathan@nwerp.co.uk

We will comply with your request promptly and in line with data protection laws.

5. Legal Basis for Processing

We process personal data based on:

• Consent – where you have submitted a contact form or engaged with us via chat.
• Legitimate Interest – to follow up on your service enquiries or provide relevant information about our offerings.
• Contractual necessity – to deliver any services agreed between you and NW ERP Limited.
• Legal obligation – to meet regulatory or tax requirements.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations. If you ask us to delete your information, we will do so unless we are legally required to keep it.

7. Data Sharing

We do not sell or rent your personal data to third parties. We may share data with trusted service providers who assist in delivering our services (e.g., CRM or email platforms), strictly under confidentiality agreements and for specific purposes only.

8. Security of Your Data

We implement appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

9. Your Rights

You have the following rights under UK data protection law:

• The right to access your personal data
• The right to rectification of incorrect data
• The right to erasure (“right to be forgotten”)
• The right to restrict processing
• The right to data portability
• The right to object to marketing
• The right to withdraw consent at any time

To exercise any of these rights, contact us at: nathan@nwerp.co.uk

10. Cookies and Analytics

Our website may use cookies or third-party tracking tools to understand user behaviour and improve the website. You will be given the option to accept or decline non-essential cookies upon visiting the site.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

NW ERP Limited
Sheffield, United Kingdom
Email: nathan@nwerp.co.uk
Website: https://nwerp.co.uk